

Appalling packaging
The box it arrived in was a a very weak manufacturers box. It had clearly not been opened in transit to me but had various rips in it. The product was absolutely used as it had wear marks all over it. The package that contained all the nuts and bolts was cut open and nuts and bolts that were loose in the box must have fallen out of the holes.
Due to being an overseas customer and the hassel of getting another box that would hold this well used [supposed to be new ] product,then going through the refund proccess, it was easier just to take it and try to buy the spare parts. Ive sent mail about this to the seller and Amazon to no reply. DO NOT BUY THIS PRODUCT HERE AS DISAPPOINTMENT IS MOST LIKELY.
Didnt make it out of the box.
The product looked fine however it shipped here in a box that looked like it was delivered by Ace Ventura. The box was completely mangled and re-tapped together. The product did have some scratches and noticeable marks. I returned it immediately.
part missing
Great racks, easy to put on and take off. Great way to put up bikes without having to remove the front wheel. 4 stars only because 1) rough directions re: flipping the rack to a driver side mounting configuration, 2) was missing one little barrel nut with one of the racks when it arrived - Amazon couldn't help except telling me I could return the whole rack for a new one. Thule was great and helped me once I could contact them, but the process meant my wife and I were cramming one bike in the car while we waited for the spare part in the mail.
Very nice rack.
I wanted a rack that could directly mount to my Toyota Sienna (2003) and my RAV4 (2006) factory racks- the large clamps on this unit allows for this and provide a solid, stable mount without additional hardware. I also wanted something that didn't require the removal of the front wheel, and this also fit the bill. I was a little skeptical at first because the main mount seems a bit flimsy, but when you lock it down, it works and my bikes remain motionless, even with my bikes which are all 61cm road bikes. The Thule locks are easy to install and provide a small level of protection for when you really need to leave your bike- as with any of the bike rack locks, I wouldn't leave an expensive bike unattended for too long because the locks probably wouldn't slow down a bike thief too much.
I'd definitely recommend these to anyone looking for a rack, especially for those with factory racks with crossbars that this unit will fit. It will save you about 0 in additional hardware.
3 months later and still going.
These bike racks are great. They're easy to install and use. We've used them on a rather regular basis.
My only caveat - don't buy them here! I had to return the 3 I bought from Amazon b/c they arrived in ripped up boxes (they're big boxes!). I called Thule for replacement parts, but Thule said no b/c Amazon was not an authorized dealer.
I found them elsewhere for about the same price and they shipped w/o any problems.
You'll like these racks. Simple but effective.
Product Description:An elegant and easy to install bike carrier with an intelligent clamping design
Product Description:The Thule 598 Criterium Upright Rooftop Bicycle Carrier is a quick and easy way to secure your bicycle to your vehicle's roof rack. The Thule Criterium provides a rack level dial-activated clamp with a push button clamp release, and a sleek sculpted wheel tray, but does require an Xadapt8 when used on an Aero bar.
The Criterium provides you with easy bike loading, with a sculpted wheel tray and support arm clamp that work together to help keep the bike in position when securing it to the carrier. Unloading the bike is a breeze as well, with a fast, push-button clamp release. This bicycle carrier features a simple-to-use rack level adjustment dial that closes the clamp around the bike tube for ultimate transport stability, and a low-profile wheel tray and dual-action wheel strap that fits all tire sizes without the need for a wheel adaptor. The Thule Criterium accommodates bike frames up to 3.375-inches in diameter, and fits both Thule and Yakima load bars. This bicycle carrier system is constructed of anodized aluminum, steel, and rubber, weighs 10.5 pounds in total, and is compatible with the Thule One-Key System so it can be locked securely with two lock cylinders.
What's in the Box?
Criterium wheel tray and arm clamp, 2 x T-screws, 1 x T-screw M6, 3 x brackets, 2 x handles (no lock hole), 1 x handle (with lock hole), 3 x barrel nuts, 2 x wheel straps, 2 x wheel holders, 2 x wheel tray end caps, 1 x bracket (rear tray), 1 x button, and instruction guide
Manufacturer's Warranty
Limited lifetime warranty
Features:
- Simple to use rack level adjustment dial closes around bike tube for ultimate transport stability
- Accommodates bike frames up to 3 3/8" in diameter
- Wheel tray fits tire widths from 20mm to 2.5"
- Can be locked with two lock cylinders
- Fits Thule and Yakmia load bars
Product Information and Prices stored: July 29, 2010, 15:48